Applying Mobile Tracking Software for Keeping Your Business Safe and Efficient
Competition is rife amongst every area of industry, so making sure you stay ahead of the pack means keeping staff productivity high. It can be hard to monitor employees as not all work is conducted over the computer, emails are easily monitored. These days a lot of business is concluded by phone too, which makes monitoring of handsets important.
Some staff may consider this to be an invasion of privacy, but if it is a company phone then it is not. By tracking calls in and out you produce a wide range of data that can help you see where improvements need to be made. For example, if a member of staff is not getting a lot of business in, and they appear to be making a lot of business calls, then they may need additional training. If another employee struggles to make sales, but finds problem-solvingeasier, then a customer service role might improve productivity instead.
Be sure to download this mobile tracking app from Hoverwatch.
It is also important to remember that your tracker software can also make sure your employees are actually doing the job they are being paid to do. Some employees may spend too much time on personal calls, not answering their phone or generally not working to a good enough standard. While everyone has an off day, if this tends to happen on a regular basis, then it could be causing your company to lose business and therefore see a drop in your profit. Employees could also be stealing information about your products, upcoming new launches, and personal information about staff that they can be passed to competitors.
Using tracker software on the handsets means not only can you ensure great productivity, it can also weed out those employees that do not have the company’s best interests at heart. This is what makes the refog monitor so great. Unfortunately, this can lead to those less dedicated to losing their jobs, but it paves the way for those employees that are hardworking and want to do well to help your company blossom and grow, definite plus points in this highly competitive market.
Some of the features of this particular software include, receiving notifications if employees contact certain numbers, like competitor’s phone numbers, being able to record both incoming calls and outgoing conversations, being able to monitor text messages both sent and received. To avoid any awkward conversations with your employees it is important to advise them that the handset is company owned and that information might be tracked from time to time.
It is easy for employers to get so caught up in monitoring their employees, but if it is done right it can only help the business. Too much of it can demoralise staff, make them feel they are not trusted and cause ill feeling around the workplace. Being open and honest with your employees about what youare doing and why you are doing it can help to reduce a little of that.